1. Introduction

At Zen AI ("we," "us," or "our"), your privacy is our priority. This Privacy Policy explains how we collect, use, share, and safeguard your personal information when you use our platform or contact our website.
We are committed to complying with applicable privacy laws, including India's IT Act and the Digital Personal Data Protection Act, 2023 (DPDP Act), as applicable.Wikipedia+1DLA Piper Data ProtectionMintz

2. Information We Collect

• Account & Contact Info – Name, email, business details, etc.

• Ad Campaign Data – Performance metrics from Google Ads, Meta (Facebook & Instagram) Ads, and Amazon Ads.

• Usage & Analytics Data – Device type, IP address, page visits, and behavior to improve our platform.

3. How We Use Your Data

We use the collected data to:

• Power dashboards and insights within Zen AI

• Provide AI-driven campaign recommendations

• Enable reporting via Looker Studio

• Communicate updates and support information

• Enhance platform security and performance

4. Sharing & Disclosure

We treat your data with care and do not sell it to third parties. We only share data when:

• You explicitly consent to it

• Legally required to do so (e.g., court orders)VesureWikipedia

5. Data Security & Retention

We use robust industry-standard methods—such as encryption and secure cloud infrastructure—to protect your data. Access is limited to authorized personnel only.Nitro Commerce
We retain personal data only for as long as necessary to fulfill the purposes stated or comply with legal requirements.Vesure

6. Your Rights Under the DPDP Act

Under India’s DPDP Act, you have certain rights, including:

• Access: Request a summary of your personal data

• Corrections/Deletion: Fix or erase inaccurate or outdated information

• Withdraw Consent: Easily withdraw consent at any timeWikipediaMeitY

• Grievance Redressal: Lodge complaints regarding your data usage

• Nominate: Appoint someone to manage your data rights, if neededWikipedia

7. Cookies & Tracking

We may use cookies and similar technologies to manage sessions, personalize your experience, and analyze platform usage. You can modify your browser settings to manage or block cookies.

8. Policy Updates

As privacy laws and our services evolve, this policy may be updated. We will clearly indicate the “Last Updated” date above. Significant changes may be communicated via email or website announcements.

9. Contact Us

For any privacy-related questions, concerns, or rights requests, please contact:
Email: contact@reputes.in
Address: Reputes Business Solutions, Karnataka, India

Summary

Zen AI values your privacy and operates with transparency, security, and compliance at our core. From secure data handling and consent-based processing to enabling your control and rights, our policy aims to build and maintain your trust.